Property management for furnished rentals in Antwerp

Why owners work with Hoost

• Local, in Antwerp

  Hoost is based in Antwerp and runs furnished apartments here, so we know the local demand and the daily work.

• One point of contact

  You deal with the Hoost team directly, by phone, email or WhatsApp. No call centre in between.

• Used to guests who come for work

  Our apartments host professionals, companies, project teams and people relocating, alongside leisure guests.

• Straight answers

  We tell you what we can and cannot do for your property, and we do not promise income or occupancy.

Our services

What Hoost takes care of, by area.

This is one package: Hoost takes on all of it for your property. We work for a percentage of the booking income, agreed with you before we start, and we invoice our fee.

• Property setup

  Getting a property ready to let and set up correctly.

  • Property onboardingWe take the property into management: keys, inventory and a written agreement before the first booking.
  • Property assessmentWe look at the property and tell you which guests it suits and what needs doing first.
  • Furnishing and readiness adviceAdvice on furnishing and what a stay needs; if the property is not furnished yet, we help with the interior.
  • Listing setupWe set the listing up: text, photos, rules and settings.
  • Property information setupWe write down everything about the property that guests and cleaners need to know.
  • House rules and guest informationHouse rules and arrival information, written for guests in plain language.

• Marketing and pricing

  Presenting the property and setting the price.

  • Listing creationNew listings on the channels that suit the property.
  • Listing optimisationWe keep the text, photos and settings up to date as we learn what guests ask about.
  • Photography coordinationWe arrange photography of the property.
  • Multi-channel listing managementOne calendar across the channels, so the same dates are never sold twice.
  • Marketing on hoost.beThe property can be presented on hoost.be alongside our own apartments.
  • Dynamic pricingWe adjust the nightly price as demand for the dates changes.
  • Seasonal pricingPrices follow the seasons and the Antwerp calendar.
  • Demand monitoringWe follow the enquiries and bookings for the dates ahead and act on what we see.
  • Pricing for longer staysWeekly and monthly rates for stays of several weeks or months.

• Bookings and guests

  Handling reservations and the people who stay.

  • Reservation managementWe take the bookings, confirm them and keep every detail in one place.
  • Availability managementWe keep the calendar accurate, including your own stays and blocked dates.
  • Pre-arrival communicationGuests get their arrival details before they travel.
  • Guest communicationWe answer guests before, during and after the stay.
  • Booking changesDate changes, cancellations and the paperwork that follows.
  • Stay extensionsGuests who want to stay longer are handled without you being involved.
  • Check-in coordinationArrival is arranged, including self check-in and keys.
  • Check-out coordinationDeparture, key return and the handover to cleaning.

• Cleaning and maintenance

  Keeping the property ready between stays and in good repair.

  • Cleaning coordinationWe plan the cleaning around the bookings.
  • Turnover coordinationBetween two stays the property is cleaned, checked and reset.
  • Linen and towelsBed linen and towels are supplied and changed.
  • Maintenance coordinationSmall repairs are picked up and followed up.
  • Contractor coordinationWe call in plumbers, electricians and other trades, and let them in.
  • Repair follow-upWe check that the work was done and tell you what it cost.

• Property quality

  Checking the property and reporting what needs attention.

  • Pre-arrival checksThe apartment is checked before every arrival.
  • Post-stay checksAfter a stay we check the property and report what we find.
  • Property inspectionsRegular walk-throughs of the whole property.
  • Inventory checksWe keep track of what is in the apartment and replace what is missing.
  • Issue reportingAnything that needs your decision reaches you quickly.
  • Damage reportingDamage is documented with photos and taken up with the guest or the platform.
  • Identifying maintenance needsWe flag what will need attention before it becomes a problem.

• Owner reporting and communication

  Keeping the owner informed about bookings, money and the property.

  • Booking overviewYou can see which bookings are confirmed, and for which dates.
  • Occupancy informationHow many nights were booked over a period.
  • Revenue reportingWhat the property earned, per period.
  • Expense informationCleaning, repairs and other costs, itemised.
  • Property updatesNews about the property itself, not only about the bookings.
  • Regular owner communicationA fixed contact person at Hoost, and regular contact by phone, email or WhatsApp.